Privacy Policy

Our Privacy Policy

Privacy Policy for Softbrooks Limited
Last Updated: February 9, 2026
1. Introduction
Softbrooks Limited ("we", "our", or "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit softbrooks.com or use our services.
2. Contact Details
Softbrooks Limited is the Data Controller for your information.
Company Name: Softbrooks Limited
Registered Office Address: Office 17324, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom
Email: support@softbrooks.com
Data Protection Officer/Lead: Tolu Olaifa
3. The Data We Collect
We may collect, use, and store the following types of personal data:
Identity Data: Name, job title.
Contact Data: Email address, telephone number, and billing/service address.
Technical Data: IP address, browser type, time zone setting, and operating system (collected via cookies).
Usage Data: Information about how you use our website and services.
4. Lawful Basis for Processing
Under the UK GDPR, we rely on the following legal bases:
Contractual Necessity: To perform the contract we are about to enter into or have entered into with you.
Legitimate Interests: For our business interests (e.g., improving our IT services) where your interests and fundamental rights do not override those interests.
Legal Obligation: Where we need to comply with a legal or regulatory obligation.
Consent: Where you have given us clear consent to process your data for a specific purpose (e.g., newsletter subscriptions).
5. Your Rights
Under UK data protection law, you have the following rights:
Access: The right to ask for copies of your personal information.
Rectification: The right to ask us to correct information you think is inaccurate.
Erasure: The right to ask us to erase your personal information in certain circumstances.
Object: The right to object to processing based on legitimate interests.
6. Complaints
If you have any concerns about our use of your personal information, please contact us directly at support@softbrooks.com.
You also have the right to complain to the Information Commissioner’s Office (ICO):
Helpline: 0303 123 1113
Website: https://www.ico.org.uk